A+ CERTIFICATION

CompTIA A+ certification validates the latest skills needed by today’s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and professionalism.

CompTIA A+ ensures the right people have the right skills. While many of the essential skills are universal, there are additional skills required to support the needs of businesses. By offering certification options for specific job scenarios, CompTIA A+ gives individuals the ability to grow their careers in a certain area, and employers the flexibility to choose the exam combination that best fits their needs.

To become A+ certified you must do two things:

• Pass the A+ Essentials exam
• Pass one of three A+ Technician exams: IT Technician, or Remote Support Technician, or Depot Technician.

COURSE OVERVIEW

Insyte’s A+ Certification instructor-led program consists of two courses covering the objectives for CompTIA’s A+ Essentials and IT Technician exams.

A+ Essentials (Exam 220-601)

This course focuses on basic hardware computer and operating systems, covering skills such as installation, building, upgrading, repairing, configuring and troubleshooting, optimizing, and preventative maintenance, with additional elements of security and customer service. Passing the CompTIA A+ Essentials exam validates the basic skills needed by any entry-level service technician regardless of job environment.

A+ IT Technician (Exam 220-602)

The CompTIA A+ IT Technician course is targeted at individuals who wish to work in a remote or corporate technical environment with a high level of face-to-face client interaction. Typical job titles include enterprise technician, IT administrator, field technician and PC technician. Topics addressed in the Essentials course are covered from a hands-on perspective.

BENEFITS FOR IT TECHNICIANS

Ability to demonstrate to your customers and colleagues that you have attained an unparalleled level of expertise in today’s technology industry. A+ Certified Technicians receive the following benefits:

• Validates your technical knowledge.
• Develops morale and confidence.
• Improves efficiency and productivity on the job: 75% of managers view certified employees as more productive (Gartner Study).
• Career advancement: 70.8% of IT managers view certification as a criteria for promotion (Gartner Study).
• Intellectual and monetary rewards.